Travel and Tourism

Available at these locations:
Cologne
Hamburg
Munich
Vienna
Cairo

Travel and Tourism

Travel and Tourism

We offer high value services for tourism organisations, from customer acquisition to loyalty programmes, cross-channel customer care or partner management.

How often does a customer change tour operator for the next trip, because no solid customer relationship has been established? Using follow up customer satisfaction calls straight after the return as well as further qualified questions create optimum conditions for new bookings. A regular customer contact enables targeted offers at the right time.

We look after customer relations at various interfaces so that brand loyalty and operating costs are optimised. We support you to achieve these aims with a broader perspective to maintain high quality need fulfilment.