Inbound
Make more of your incoming contacts: increase customer satisfaction and boost turnover.
We achieve this through optimal availability, excellent customer service as well as cross- and up-selling during calls.
Expand your communications strategy – nowadays feedback and initial contacts don’t just come by telephone. Communication tools such as email, live chat, website response or text messages also have to be maintained. Combine various channels into a single point of contact and use our service centre as the communication hub of your organisation.
- Our Services:
- Order hotline
- Information line
- Cross and up selling
- Email, chat, SMS
- Customer service
- Technical support
