Automotive Industry
We support car manufacturers and dealerships with the generation and qualification of leads and the coordination of test drives for potential customers.
This type of support increases sales figures significantly. If a potential customer expresses interest in information or a test drive, their details are taken, an appointment is made and contact maintained. By outsourcing these activities to us, your employees can spend more valuable time for the direct customer contact and sales.
Also after the purchase we continue an active dialogue with your customers via our Account Management to ensure
the customer still feels cared for by the dealership. This may take the form of a satisfaction survey of the new purchase after a few weeks, or an invitation to an event.
After a completed service or repair works, we ask the customer about their service experience. In this way it is possible to immediately respond to customer needs and develop strong brand loyalty.